FREQUENTLY ASKED QUESTIONS


How fit do I need to be?

We want you to enjoy your cycling holiday as much as everyone else in the group. It is important, therefore, that you fully understand the grading applied to each of our tours. Please be honest with yourself about your fitness and confidence on the bike. If you are in any doubt about how challenging a tour is, please contact us before booking.


What happens if something goes wrong on my bike?

We understand that many people are not confident fixing problems at the roadside. That is why on each of our guided tours there will be an experienced mechanic on hand, who will endeavour to find a solution. If the problem can’t be fixed there and then we will ensure your bike is taken to the nearest bike shop as quickly as possible. On our self-guided tours, we provide an emergency back-up service to get you out of trouble if you can’t fix the problem yourself.


Can I hire a bike?

Yes – we have a small fleet of hybrid and e-bikes for hire, have a look here at the options. Contact us to discuss your requirements or make a booking.


What is the difference between guided and self-guided?

See here for the differences between guided and self-guided tours.


On a guided tour, what happens if I can’t keep up?

Each cycling group is different, and that is part of the fun of coming on a guided tour. Our experienced guides will always try to manage different abilities within a group, so that everybody gets the most out their ride. Our self-guided options give you complete flexibility, so you can choose to cycle at your own pace.


How do I know my money is secure?

We are bonded through Cambria Tours Ltd. which complies with the Package Travel Act (1992). This means all monies paid cannot be released to us until after your tour has been completed. So your money is safeguarded, giving you complete peace of mind to enjoy your holiday.